Independent Vantage Online consultancy
I have worked with the vast majority of dealers on Vantage Online, mostly in managed print. Around half my work is on the platform, and roughly nine in ten of my clients run it. If you use it too, this is where I can be most useful, fastest.
Inside Knowledge
I have been working with dealers on Vantage since 2019, after Asolvi acquired Purpose Software. At Asolvi I worked as a senior consultant and implementation manager, and for a while as customer success manager too. I worked closely with the development and support teams and the other consultants, contributed heavily to the support documentation and to integration projects, and was responsible for mass-migrating clients from Asolvi's legacy software onto Vantage Online.
So I know the platform from the inside, and I have a great deal of respect for it. These days I bring that experience to dealers directly, as an independent consultant.
Where I help Vantage Online users
Everything on my Services page applies here, from migrating into Vantage Online to merging two Vantage datasets after an acquisition. These are the parts of the platform I'm asked about most.
Integrations
I've worked with a lot of the partners in this space and know where the joins tend to fail.
- Supplier Livelink
- Remote monitoring integration
- Accounts Livelink and Sage 50 integration
Reporting
Getting information out of the platform in a shape someone can actually use, and training you on how to create your own reports.
- DevExpress report writing and edits
- CSV exporters
- Scheduled reports
Contracts, billing and service
Where a small set up mistake turns into manual invoices every month.
- Contract set up and billing centre queries
- Service level, charge bands and cost bands set up
- Customer portal implementation
Data and configuration
Changes that are quick to make, and just as quick to get wrong.
- Mass data imports
- Entity updates and training
- Database settings
The Vantage Online community group
I run an independent group on LinkedIn for people who use Vantage Online day to day. It is a place to read my tips, ask questions, share what works, and find out you are not the only one wrestling with something.
It is free, it is not run by or for Asolvi, and everyone using the platform is welcome.
Not on Vantage Online?
I have worked with a lot of the software in this space, especially as part of migrations to Vantage Online and 2serv, so it is still worth getting in touch.
Independent, and not affiliated. Sarah Fenn Consulting is not a partner, reseller or agent of Asolvi, and is not in competition with them. Vantage Online is their product and their trade mark, and I use the name only to describe the software I work with. I have a continued good relationship with Asolvi and believe in being open with anyone considering my services.